Archive for November, 2008

Happy Customer

I always feel great when I have made a customer happy. Here is a letter I received today:

Hi Joe,

Thanks for the wonderful job your company did installing our new Carrier heat pump. We couldn’t be happier. I heard from another customer that you go beyond expectations and you surely did when you put in our new system. Thanks,

Greg

I always feel great when I do my best but hearing from a happy customer makes it that much better.

Tags:

Friday, November 7th, 2008 Customer Satisfaction No Comments